What to Expect in an Online Consultation
Pre-appointment
The first step is to select your preferred appointment or package via the online booking system: choose a date and time that suits you and finalise any applicable prepayment to lock it in.
Now keep an eye on your inbox! You will receive a confirmation email within 15 minutes, which contains your appointment details, telehealth meeting information and a link to our new client intake form - to be completed at least 48 hours prior to your appointment (please check your junk mail folder if you have not received your confirmation). It is also a good idea to pop your appointment into your diary or e-calendar to avoid any scheduling mishaps.
In the 48 hours leading up to your appointment you will also receive a reminder email/text message.
Your Appointment
Simply click the link in your booking email to join your telehealth consult at your appointment time. You will be admitted to the waiting room and then accepted into the meeting so that we can get started.
Your consultation is an in-depth chat about your health - how you are currently, but also your prior health history and a comprehensive review of other relevant body systems as we seek out the links and underlying causes in your health picture. Our holistic approach also explores diet, lifestyle (sleep, stress, exercise etc), family history, mindset and mental wellbeing, alongside evaluation of any pathology results (eg. copies of recent blood tests) and a review of any current supplements, including a check for interactions with medications you may be on.
During your appointment we will delve into your health goals and work together to identify areas of your diet and lifestyle that may need a little love and attention. We will also discuss any further testing that may be indicated to provide a clearer picture of underlying causes, as well as any herbs or supplements that may be prescribed as part of your treatment plan.
Following Your Appointment
Your personalised treatment plan & prescription will be sent to you via email.
If you receive a prescription as part of your treatment plan, simply follow the links to pay and have your supplements delivered direct to your door!
Depending on your case, your treatment plan may include a little bit of investigative homework to complete between consults, such as diet tracking, questionnaires or referrals to complete testing.
For answers to other common questions please visit our FAQ page.